How care works
What to expect, before you decide anything.
No appointment, nothing to prepare. Share your story in your own time.
One clear view.Health historyCurrent medicationsGoals & safety
- Your story
- Read by a person
- Your answer
- Your account
Step 1
Tell us your story.
Six things, answered online whenever suits you.
- Health history
- Current medications
- Allergies
- Weight history
- Goals
- Safety considerations
Intake is free. The $100 clinical service fee applies only if a clinician confirms you qualify. No fee if you do not qualify. Medication is separate.
Your assessment
Are you taking any prescription medications?
Your clinician will check for interactions before recommending anything.
Step 2
A clinician looks at all of it.
Not a score or a checklist: a person, considering everything together. If something is unclear, you are asked first.
- Health history
- Medications
- Goals & safety
Step 3
You get a clear answer.
Eligible for next step
Not a prescription: no medication is issued or selected.
Additional information required
You are told what is missing, then it carries on.
Not eligible
No fee, and you are told why.
Finishing the assessment does not guarantee treatment.
Step 4
Follow it from your account.
Every stage, and the outcome, shows up there in writing.
- 01 Report
- 02 Daily context
- 03 Review
What has changed?
Routine and circumstances can help explain your report. Optional questions may be left blank.
- Sleep per night Optional
- 7 hours
- Exercise per day Optional
- 20 minutes
Quick questions.
Read all questions- Do I need an appointment or a video call?
- No. You answer in your own time, and the review happens without a scheduled visit.
- What if I miss something?
- You will be asked for it. Nothing is concluded on an incomplete picture.
- Can I see where things have got to?
- Yes — your account shows the current stage, and the outcome appears there in writing.
Ready when you are.
Nothing is decided until someone has read it.